# American Community Management > Full-service HOA, condominium, and community association management across Maryland, Washington, DC, and Virginia. Founded in 2001, ACM manages 200+ community associations and 29,000+ homes with a 48-hour response guarantee, a 60-day seamless transition program, and the tagline "Love Where You Live." ## About ACM - [About](https://www.communitymanagers.net/about): Company history (founded 2001 by Mel & Peggy Herzberger), mission, and the pillars of Communication, Integrity, Professionalism, and Transparency. - [Leadership Team](https://www.communitymanagers.net/team): Theresa McCoy, CPA (CEO); Heather Griffing (COO); Odell Moon (VP of Business Development); Joanne Allen (Accounts Receivable Director). - [Testimonials](https://www.communitymanagers.net/testimonials): What boards and homeowners say about ACM. - [Community Outreach](https://www.communitymanagers.net/community-outreach): ACM's charitable and community engagement work. - [Contact](https://www.communitymanagers.net/contact): Reach our team in Linthicum Heights, MD. - [Request a Proposal](https://www.communitymanagers.net/request-proposal): Start a management proposal for your community association. ## Services - [Services Overview](https://www.communitymanagers.net/services): Full-service community association management for HOAs, condominiums, and co-ops. - [Community Management](https://www.communitymanagers.net/community-management): Day-to-day operations, board support, governance, and covenant administration. - [Financial Management](https://www.communitymanagers.net/financial-management): Budgeting, reporting, reserves, collections, and audit-ready statements led by a CPA. - [Maintenance & Contracting](https://www.communitymanagers.net/maintenance): Preventive maintenance, inspections, and vendor coordination for common areas. - [Developer Transitions](https://www.communitymanagers.net/developer-transitions): Turnover and transition support for developers and newly formed associations, with a 60-day seamless transition program. - [Our Systems & Technology](https://www.communitymanagers.net/our-systems): The portals and platforms that power ACM operations and homeowner self-service. - [Board Education](https://www.communitymanagers.net/education): Training and resources for community association board members. ## For Residents & Boards - [Payment Options](https://www.communitymanagers.net/payment-options): Online, mail, and bank payment of association assessments. - [Resale & Lender Documents](https://www.communitymanagers.net/resale-documents): Order resale disclosure and lender packages. - [Portal Help](https://www.communitymanagers.net/portal-help): Guides for the ACM homeowner portal at acmhome.com. - [Tenant Registration](https://www.communitymanagers.net/tenant-registration): Register a tenant in a managed community. - [Vendors](https://www.communitymanagers.net/vendors): Vendor onboarding and credentialing. - [Referrals](https://www.communitymanagers.net/referrals): Refer a community to ACM. - [FAQ](https://www.communitymanagers.net/faq): Answers to common homeowner and board questions. - [Resources](https://www.communitymanagers.net/resources): Helpful links and references for community living. - [ACE Assistant](https://www.communitymanagers.net/ace): ACE, ACM's AI assistant for homeowners and boards. ## Areas We Serve ACM serves community associations throughout the DMV. Regional landing pages live under https://www.communitymanagers.net/areas-we-serve: - Central Maryland: Baltimore, Annapolis, Columbia, Ellicott City, Glen Burnie, Severna Park, Odenton, Frederick. - DC Metro: Washington, DC, Bowie, Upper Marlboro, Silver Spring, Laurel, Waldorf. - Northern Virginia: Alexandria, Arlington, Fairfax, Woodbridge. ## Authors - [ACM Team](https://www.communitymanagers.net/blog/author/acm) — American Community Management Editorial Team. The American Community Management editorial team shares practical guidance on HOA and condominium governance, association finances, community living, and Maryland, DC, and Virginia legislation. ACM has managed community associations since 2001 and now serves 200+ associations and 29,000+ homes across the region. ## Blog & Insights American Community Management publishes practical community-management insights on HOA and condominium governance, association finances, community living, resale and closings, and Maryland, DC, and Virginia legislation. The full archive is at https://www.communitymanagers.net/blog. ### Recent Articles - [Is Your HOA Board Stretched Too Thin?](https://www.communitymanagers.net/blog/is-your-hoa-board-stretched-to-thin) — by ACM Team. Conducting daytoday operations for an entire community is a tall task for any Homeowners Association (HOA), many of which are filled with volunteer board members who have their own jobs outside of… - [Important Info to Look for in a Resale Package](https://www.communitymanagers.net/blog/important-info-to-look-for-in-a-resale-package) — by ACM Team. If you're purchasing a home or condo in a community governed by a homeowners association (HOA), you'll receive an important set of documents called a resale package (also known as a resale disclosure… - [Debunking 5 Common Myths About Living in an HOA](https://www.communitymanagers.net/blog/debunking-5-common-myths-about-living-in-an-hoa) — by ACM Team. Homeowners Associations (HOAs) can get a bad reputation, sometimes even being portrayed as the “neighborhood boogeyman” in movies and TV shows. However, many of these stories are based on outdated… - [What is HO6 Insurance and Why Do You Need It?](https://www.communitymanagers.net/blog/what-is-ho6-insurance-and-why-do-you-need-it) — by ACM Team. If you're a condominium owner, you've likely heard the term "HO6 insurance" mentioned by your HOA board, real estate agent, or community management group. But what exactly is HO6 insurance, and why… - [7 Recent Legislative Changes Every Maryland HOA Should Know About](https://www.communitymanagers.net/blog/7-recent-legislative-changes-every-maryland-hoa-should-know-about) — by ACM Team. Beginning Oct. 1, 2025, a slew of legislative changes regarding community associations in Maryland are due to take effect. These laws, covering topics such as board elections and solar panel… - [Signs Your Community Needs Professional HOA Management](https://www.communitymanagers.net/blog/signs-your-community-needs-professional-hoa-management) — by ACM Team. Managing a homeowners association (HOA) is a complex responsibility requiring expertise across multiple disciplines. From financial management to vendor relations, the demands on volunteer board… - [How to Ease the Burden on Your Community’s HOA](https://www.communitymanagers.net/blog/how-to-ease-the-burden-on-your-communitys-hoa) — by ACM Team. Running a homeowners association is no small feat. Behind every wellmaintained community are dedicated board members who volunteer their time to manage the needs of a neighborhood while juggling… - [Ten Questions to Ask When Choosing a Community Management Company](https://www.communitymanagers.net/blog/ten-questions-to-ask-when-choosing-a-community-management-company) — by ACM Team. Selecting the right community management company is one of the most important decisions your homeowners association (HOA) will make. The right partner can enhance property values, increase resident… - [​​How to Choose the Right Community Management Group for Your Property](https://www.communitymanagers.net/blog/how-to-choose-the-right-community-management-group-for-your-property) — by ACM Team. We know about the clear benefits to bringing on a community management company (streamlined operations, increased resident satisfaction, etc.), but how do you know which company to choose? This… - [The Benefits of Partnering With a Community Management Company](https://www.communitymanagers.net/blog/the-benefits-of-partnering-with-a-community-management-company) — by ACM Team. Is your HOA Board stretched too thin? Conducting daytoday operations for an entire community is a tall task for any Homeowners Association (HOA), many of which are filled with volunteer board members… - [Why Transparency Matters in HOA Financial Reporting](https://www.communitymanagers.net/blog/why-transparency-matters-in-hoa-financial-reporting) — by ACM Team. Establishing trust between your HOA and residents is crucial when it comes to building a better community. And there’s no better way to ensure this trust than with transparency in financial… - [Important things to know about your community’s annual budget.](https://www.communitymanagers.net/blog/important-things-to-know-about-your-communitys-annual-budget) — by ACM Team. Contributor: American Community Management Inc. Transparency and planning is key to managing assessments. The portion of your community’s total assessments you are responsible for paying is expressed… - [Are you a Maryland Homeowner Experiencing Hardship?](https://www.communitymanagers.net/blog/are-you-a-md-homeowner-experiencing-hardship) — by ACM Team. By: dhcd.maryland.gov Maryland Homeowner Assistance Fund Program Overview The Maryland Homeowner Assistance Fund was established by the American Rescue Plan Act enacted on March 11, 2021, to help… - [Are You Ready To Fall in Love with Homeownership?](https://www.communitymanagers.net/blog/are-you-ready-to-fall-in-love-with-homeownership) — by ACM Team. By: Simplifyingthemarket.com Financial benefits are always a key aspect of homeownership, but it’s also important to understand that the nonfinancial and personal benefits are why so many people… - [How A Son Of Freed Slaves Became A Real Estate Tycoon](https://www.communitymanagers.net/blog/how-a-son-of-freed-slaves-became-a-real-estate-tycoon) — by ACM Team. Written by: Kristin Stoller, Forbes Staff For Anderson Hunt (A.H.) Brown, frustration was a powerful factor that inspired much of his success. The frustration and pain of losing three wives to… - [4 Ways Associations Benefit You and Your Neighbors​](https://www.communitymanagers.net/blog/4-ways-associations-benefit-you-and-your-neighbors) — by ACM Team. Caring for a home is hard work. That’s why homeowners’ associations, condo associations and other community associations accept some of the responsibilities that most homeowners and tenants just… - [​Composting, Landscaping and Basketball Hoops: New Laws as of Oct. 1st](https://www.communitymanagers.net/blog/composting-landscaping-and-basketball-hoops-new-laws-as-of-oct-1st) — by ACM Team. What do composting, landscaping and basketball hoops have in common? They are all part of new legislation recently passed by the Maryland State Legislature. The Maryland State Legislature passed… - [5 Lessons the HOA Industry Learned During the Pandemic](https://www.communitymanagers.net/blog/5-lessons-the-hoa-industry-learned-during-the-pandemic) — by ACM Team. The HOA industry has been through a year like no other and learned several lessons over the last 12 months. The industry learned news ways to adapt quickly and dramatically to changing business… - [Happy New Year](https://www.communitymanagers.net/blog/happy-new-year) — by ACM Team. It has been our practice to invest in enhancing our services and in 2015 we want to do more. We have added staff members and created greater levels of training, education, and new technology. The… - [Legislative Committees Report both Licensing and Registration Unfavorable](https://www.communitymanagers.net/blog/legislative-committees-report-both-licensing-and-registration-unfavorable) — by ACM Team. We can report that the Maryland legislature has again, for the 6th straight year rejected the licensing of community management employees. It is estimated that the defeat of licensing, strongly… - [MD Legislature attempts to shift resale document cost to all unit owners](https://www.communitymanagers.net/blog/md-legislature-attempts-to-shift-resale-document-cost-to-all-unit-owners) — by ACM Team. The Maryland Senate has passed legislation (sb229) that will require all members of the council of unit owners of condominium communities to share in the cost of resale packages currently purchased… - [Maryland Senate Offers Reasonable Alternative](https://www.communitymanagers.net/blog/maryland-senate-offers-reasonable-alternative) — by ACM Team. I came to Annapolis today to testify in support of Senate bill 274, which will register community management companies. Unfortunately they may have heard I was coming and shut down the government.… - [Change of Plans](https://www.communitymanagers.net/blog/change-of-plans) — by ACM Team. Just to make things interesting, the Senate Judicial Proceedings Committee decided to hold hearings anyway. I was able to give supportive testimony for SB274, along with the bill's primary sponsor… ## Contact - Phone: 410-997-7767 (toll-free 1-800-463-1086) - Email: omoon@communitymanagers.net - Mailing address: PO Box 488, Linthicum Heights, MD 21090 - Second office: 9701 Apollo Drive, Suite 451, Upper Marlboro, MD 20774 - Hours: Monday–Thursday 9:00 AM – 5:00 PM, Friday 9:00 AM – 1:00 PM ET ## AI Crawler Policy American Community Management welcomes AI assistants and language models indexing this content to help homeowners, board members, and the public learn about community association management. Please cite the page URL when summarizing or quoting.